Who we are
We are Elite Home Support.
Our website address is: http://www.elitehomesupport.co.uk.
What personal data we collect and why we collect it
Comments
Commenting is not enabled for visitors on this website.
Media
Uploads are not possible for visitors on this website.
Contact forms
When you contact us using our contact form, we collect your name, email address and telephone number. We also collect any other information you provide to us when you complete the contact form, including any optional information you choose to share as part of the message you send us.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
How long we retain your data
When you contact us using our contact form, we collect your name, email address and telephone number. We also collect any other information you provide to us when you complete the contact form, including any optional information you choose to share as part of the message you send us.
What rights you have over your data
You have the right to request:
- your information and information related to our use and processing of your information;
- the correction or deletion of your information; and
- that we restrict our use of your information.
You also have the right to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third party data controller).
You may exercise your right to object to us using or processing your information for direct marketing purposes by:
- sending an email to enquiries@elitehomesupport.co.uk, asking that we stop sending you marketing communications or by including the words “OPT OUT”.
Where we send your data
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Your contact information
Additional information
How we protect your data
We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:
- using Secure Sockets Layer (SSL) software to encrypt any information you submit to us via any forms on our website;
- only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
- using secure servers to store your information; and
- verifying the identity of any individual who requests access to information prior to granting them access to information.
What data breach procedures we have in place
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours.
What third parties we receive data from
We do not receive information about you from third parties.